A real person answers
A named contact who knows your account — not a ticket number and a queue that warms up around renewal time.
about us
Access1Source was founded in 1993 by Michael Santopadre as an independent service bureau for time, attendance, and payroll. Three decades later the mission hasn’t moved: help businesses run their workforce well, with the kind of answer-the-phone service the big providers optimized away.
our story
Our clients aren’t tickets in a queue. They’re people running companies, making payroll, and relying on a partner who actually knows their setup. We’ve always operated more like a boutique firm than a platform — close to the work, close to the client.
So instead of pushing one one-size-fits-all system, we start with a conversation. We learn how your business runs, where payroll and HR are quietly costing you Fridays, and what “good” would actually look like. Then we fit the tools to that — and if the honest answer is that someone else is a better fit, we’ll tell you.
That relationship-driven approach is the whole company. We still run on the principles we started with in 1993: build the relationship, give honest guidance, and design around the client — not the other way around.
how we operate
A named contact who knows your account — not a ticket number and a queue that warms up around renewal time.
We’ll tell you the truth about what you need, even when the answer isn’t us — which does cost us the odd sale. Advisor, not vendor.
We implement the platform around how you actually work, train your team, and stay in it as things change.
32+ years in workforce management and a top-tier SwipeClock reseller — boutique service, enterprise-grade tools.
how we work
Every business runs a little differently. The systems that run your workforce should too.
We learn your business, your team, and the parts of payroll and HR quietly ruining your Fridays. No pitch, no pressure.
Sometimes that's our service. Sometimes it's a partner platform better suited to your industry. We'll tell you either way — even when the answer isn't us.
Go-live is the start, not the finish line. We stay in it as your team grows, your rules change, and someone inevitably asks for 'just one more report.'
why access1source
We've spent three decades on the least glamorous, most important part of a business: the hours people work and the pay that follows. We pair modern workforce technology with something the big platforms quietly discontinued — a real person who knows your account and answers when you call.
Real people. Real support. A phone number a human actually answers — revolutionary, we know.
A support queue that warms up right about the time your contract's due for renewal. A "dedicated rep" you've somehow never met. If your workforce management currently runs on caffeine and crossed fingers, there's a calmer setup — with a real human at the end of it.
Talk to a humanSee how Access1Source runs timekeeping, scheduling, and HR for your business — or your clients — without the headaches or the hold music.